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Use of forms

The electronic interactive forms in this section are available in PDF format. You can complete them directly onscreen.

Complete a form onscreen

  1. Download a copy of the form in PDF format to your computer.
  2. Open Adobe Acrobat Reader This link opens in a new windows., then the form you downloaded to your computer to complete it onscreen.
  3. Save the completed form on your computer. Make sure that your information has been saved in your PDF file.
  4. If necessary, print the document and sign it. An electronic signature is also accepted for certain forms.
  5. Send the form. 
    • If you are a member or a beneficiary, you can send the form online or as indicated on the form.
    • If you are an employer, please send the form via the secured forum by ensuring to select Send a document or form.

Add an electronic signature

To find out if the electronic signature is accepted for a form, consult the list of forms and find the following pictogram:


You can add your signature with one of the following electronic processes:

  • signature on a touchscreen using your mouse, stylus or finger
  • scanned handwritten signature (image of your signature).

Important: Typed signatures are not accepted.

You can view a video on how to add an electronic signature This link opens in a new windows. to a PDF document with Adobe Acrobat Reader.