Commission administrative des régimes de retraite et d'assurances. 
 

Accessibility

CARRA is working to make its website accessible to all users. Most of the current content complies with website accessibility standards This link will open in a new window. (in French only), the whole in compliance with the timetable established by the Conseil du trésor for the implementation of:

Navigation and site structure

  • The blue menu under the banner will take you to the home page, the site map and the "To contact us" section. In addition, there is a link to the gouvernement du Québec portal as well as a language link to switch between French and English.
  • The search engine is under the blue menu.
  • The menu on the left provides a list of frequently visited pages.
  • The main menu, in yellow, is to access the main sections of the site.
  • The breadcrumb trail, located above the content area, indicates the position of the current page in the site’s tree structure.
  • Page content is displayed in the centre using the same rules of style.
  • Each footer contains a link to the Accessibility, Service Statement and Policy on privacy pages, a link to the gouvernement du Québec portal and, lastly, a link to the Terms of protection of intellectual property rights (copyright) page.

Text size

You can change the text size for easier reading. To change the size to suit your needs, do one of the following:

  • Ctrl and "+" to increase the size.
    Ctrl and "─" to reduce the size.
    Ctrl and "0" to reset the default size.
    or
  • Ctrl + scroll with your mouse wheel.
    or
  • On the browser toolbar, go to the "Display" menu, then the "Text size" option, and select a new size. The default text size is medium.

Keyboard shortcuts

The following keyboard shortcuts can be used:

  • 0: List of keyboard shortcuts
  • 1: Home
  • 3: Site map
  • 4: Data-entry field in the "Search" area
  • 5: Life events
  • 8: Service Statement
  • 9: To contact us
  • S: Skip to content

 

Important: You must use the upper keys on the keyboard, rather than the numeric keypad.

The shortcuts are not programmed using a single key, which makes them different from the usual keyboard entries. They are obtained using a combination of keys, which varies according to the operating system and browser.

Below are the different combinations of keys, according to operating system and browser:

  • Internet Explorer (Windows): Alt + shortcut number, then Enter to validate
  • FireFox (Windows): Alt + Shift + shortcut number
  • Mozilla, Netscape, K-Meleon: Alt + shortcut number
  • Opera 7 (Windows), Macintosh, Linux: Esc + Shift + shortcut number
  • MSIE Macintosh: Ctrl + shortcut number, then Enter
  • Safari 1.2 Macintosh: Ctrl + shortcut number
  • Mozilla, Netscape Macintosh: Ctrl + shortcut number
  • Galeon/Mozilla/FireFox Linux: Alt + shortcut number
  • Konqueror 3.3+: Ctrl, then shortcut number (in succession)

 

Note: The following browsers do not support shortcuts.

  • Netscape 4, Camino, Galeon, Konqueror before version 3.3.0, Omniweb, Safari before version 1.2, Opera Windows/Linux before version 7.

Description of icons

  • PDF. : PDF file
  • Print this page. : Print this page
  • Recherche. : Launch the search
  • This link will open in a new window. : Link will open in a new window
  • New. : New to the site

Content, style and images

The code for the text (XHTML 1.0) and the code for formatting (CSS 2.1 or style sheets) are separate. As a result, the site is perfectly readable for users who disable the style sheets.

Site compliance

The following tools were used to evaluate site accessibility:

  • Validation of the W3C
  • Firefox 10.0.2 and the following plug-ins:
    • Firebug 1.9.1
    • Web Developer 1.1.9
  • Internet Explorer 7
  • Web Accessibility Toolbar 1.2
  • Jaws 11

 

The following content elements are not yet in compliance with the accessibility standards:

  • Complex tables
  • Certain display elements that use JavaScript
  • Calculators
  • Reference tools
  • Search engine

These components are presently being adapted to make them accessible to everyone.

Need assistance?

If you need help completing the online forms, contact CARRA at one of the following numbers:

  • 418 643-4881 (Québec region), or
  • 1 800 463-5533 (toll free).

Persons with a hearing impairment

  • 418 644-8947 (Québec region), or
  • 1 855 317-4076 (toll free).

If you have browsing or display problems, contact the CARRA webmaster.